frequently asked questions

YOU ASK, WE ANSWER

You'll find many of our most commonly asked questions here, but if you'd like to ask something more specific, contact us directly.

General


Where are Mission tortillas made?

We have 19 manufacturing facilities in the Unites States and 3 in Mexico. Most of our tortilla products are produced in the United States with domestic and imported ingredients. Check on the back of the package for products of Mexico.


What is the difference between a wrap and a flour tortilla?

Wraps are typically larger than a regular flour tortilla and come in a variety of flavors. Good for appetizers and party snacks.


What is the difference between a burrito, soft taco, and fajita size tortilla?

The difference is only in the diameter. A burrito is approximately 10”, a soft taco is about 8”, and the fajita is about 6”.


What are the sizes of Mission tortillas?

Street Taco: 4 - 5 inches. Fajita: 5.5 - 6.5 inches. Soft Taco: 7.5 - 8.5 inches. Burrito: 9.5 - 10.5 inches. Wraps: 9.5 - 10.5 inches.


Where can I get recipes?

We have recipes available on our website at www.missionfoods.com/recipes/


Are Mission tortilla chips fried or baked?

Our Mission tortilla chips are fried.


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Allergens


Are peanuts or tree nuts handled in Mission manufacturing facilities?

We manufacture Mission Almond Wraps in a single line at one of our twenty-two manufacturing facilities. We have implemented a stringent allergen program in such facility, including detailed cleaning and testing to validate the absence of allergen crossover. Our other facilities do not handle nuts of any kind.


Which products contain soy ingredients?

The only product containing soy ingredients is the Mission Gluten Free Wraps.


Are any of Mission wraps Certified Gluten Free?

Yes. Gluten Free Wraps, Almond Wraps and Grain Free Wraps are Certified Gluten Free. Other than these products, all other regular Mission wraps are made of wheat flour; and therefore, contain gluten.


Are Mission wheat tortillas or wraps gluten free?

No. Mission wheat tortillas and wraps are generally not gluten free. They are made of wheat flour; and therefore, contain gluten. However, Mission Gluten Free Wraps, Almond Wraps and Grain Free Wraps are Certified Gluten Free.


Are wheat flour tortillas produced in the same lines as corn products?

No, our corn production lines are dedicated to corn products only. Wheat flour tortillas are produced on dedicated lines. We have stringent allergen programs in place to prevent any cross contamination with our flour products.


Are Mission corn products Certified Gluten Free?

Mission® corn products are certified gluten free and are produced with corn masa flour; these products include corn tortillas, tortilla chips, taco shells and tostadas. Wheat or other ingredients containing gluten are not added to the formulation for these products.


Do Mission products contain any of the eight major allergens?

Yes. All wheat flour tortillas and wraps contain wheat. Gluten Free Wraps contain soybean ingredients, and our Mission Cheddar Cheese Flavored Dip, Mission Salsa con Queso and Atomix Spicy Nacho chips contain milk ingredients. Fresh Signature flatbreads contain milk and egg. Gluten Free Almond tortillas contain tree nuts (almonds). Except as provided above, we do not use ingredients with peanuts, fish, crustacean shellfish or any of the other tree nuts (walnuts, hazelnut, pecan, cashew and pistachio) in our products and we don’t handle them in our facilities. For ingredients used on each product, please visit the products page in our website www.missionfoods.com/products/, select the desired product and scroll down to the Nutrition & Ingredients button.


What is Mission´s Allergen Labeling Policy?

As consumers of food products, we understand your concern about the potential presence of allergens in the foods we eat. We follow all government regulations regarding product labeling. When labeling products, we consider - and label for - all possible sources of the 8 major allergens recognized by the FDA. These are eggs, fish, crustacean shellfish, milk, peanuts, soy, tree nuts and wheat. When any of these eight allergens is present in any quantity, it will always be listed in our product ingredient statement. We recommend that consumers evaluate each product based on its ingredient statement. To prevent possible cross-contact between products, we use an extensive and effective sanitation procedure between processing operations. For ingredients used on each product, please visit the products page in our website https://www.missionfoods.com/products/, select the desired product and scroll down to the Nutrition & Ingredients button.


Does Mission have an allergen cross-contact prevention program?

Yes. We have implemented an allergen cross-contact prevention program in all our manufacturing facilities which sole purpose is to prevent crossover of allergens into other products that do not contain allergens. The core of this program focuses on a detailed cleaning and testing to validate the absence of allergens in products that are run in the same line(s) that contain allergens.


Is sesame used in Mission products?

No, sesame ingredients are not used in Mission products.


Is wheat used in any way to make corn products?

No, there are no wheat ingredients or incidental wheat present in our corn products or on the lines that produce corn products.


Is there wheat, rye, barley, or oats in corn tortillas?

No. Mission corn tortillas do not contain wheat, rye, barley, or oat ingredients.


Which products contain milk ingredients?

The following products containing milk ingredients: Mission Cheddar Cheese Flavored Dip, Mission Salsa con Queso, Atomix Spicy Nacho chips and Fresh Signature flatbreads.


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Nutrition and Ingredients


Are Mission products kosher?

Most of our products are kosher. Look for the kosher symbol on our packaging. The following products are not kosher: Mission Pork Rinds, Mission salsas and dips, Mission Atomix rolled chips and the Mission Fresh Signature Flatbread products.


Does Mission use Monosodium Glutamate (MSG) in their products?

There is MSG in the following products: Mission Cheddar Cheese Flavored Dip, Mission Salsa con Queso, Mission Picante Flavor Pork Rinds and Mission AtomiX rolled flavored chips.


What is the source of the mono and diglycerides listed on the ingredients of flour tortillas?

They are vegetable-based.


Are Mission wraps and tortillas Vegan and Vegetarian friendly

Mission wraps, tortillas and chips do not contain any ingredients coming from animal-based products, making them acceptable for vegetarian and vegan diets.


Do any Mission products contain ingredients from animal sources?

The only products that are animal-derived are Mission Cheddar Cheese Flavored Dip, Mission Salsa con Queso and Mission Chicharrones.


Is it possible for a food product to list the amount of trans fat as 0g on the Nutrition Fact panel if the ingredient list indicates that it contains "partially hydrogenated vegetable oil"?

Yes. Food manufacturers are allowed to list the amount of trans fat with less than 0.5 grams (½g) as 0 (zero) on the nutrition facts panel. As a result, consumers may see a few products that list 0 grams trans fat on the label, while the ingredient list will have “shortening”, “partially hydrogenated vegetable oil”, or “hydrogenated vegetable oil” listed. This means the food contains very small amounts (less than 0.5g) of trans fat per serving. (Reference: FDA FAQ).


Does Mission use partially hydrogenated oils?

Partially hydrogenated oil is not used as a primary oil in the products manufactured by Mission. It may be present in some specialty formulas or as a subcomponent in an ingredient used in specific formulas. If partially hydrogenated oil is present in a formula, it will be declared as such in the ingredient statement. Mission flour tortillas declare 0g trans fats on the packaging and the ingredients list “hydrogenated oil”. Is it really 0g trans fats? Food manufacturers are allowed to list the amount of trans fat with less than 0.5 grams (½g) as 0 (zero) on the nutrition facts panel. As a result, consumers may see a few products that list 0 grams trans fat on the label, while the ingredient list will have “shortening”, “partially hydrogenated vegetable oil”, or “hydrogenated vegetable oil” listed. This means the food contains very small amounts (less than 0.5g) of trans fat per serving. (Reference: FDA FAQ). In order to produce wheat flour tortillas and wraps with 0 grams of trans fats, we at Mission® use a blend of fully hydrogenated soybean oil plus soybean oil, which allows us to label products with 0 grams of trans fats per serving.


Are Mission products Non-GMO?

We manufacture both GMO and Non-GMO products. Effective January 1st 2022, all products containing bioengineered ingredients will be labeled as such, in accordance with the National Bioengineered Food Disclosure Law.


Where can I find nutritional information for Mission products?

Nutritional information is contained in the Nutrition Facts panel on each or our products. For additional information, on nutrition facts and ingredients, please visit the products page in our website www.missionfoods.com/products/, select the desired product and scroll down to the Nutrition & Ingredients button.


Mission flour tortillas declare 0g trans fats on the packaging and the ingredients list “hydrogenated oil”. Is it really 0g trans fats?

In order to produce wheat flour tortillas and wraps with 0 grams of trans fats, we at Mission® use a blend of fully hydrogenated soybean oil plus soybean oil, which contain very little fatty acids with trans-fat.


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Shelf Life


What happens to tortillas after their shelf life has expired?

They may grow mold and become dry.


How long can tortillas be kept at ambient temperature after I buy them?

The tortillas can be left at ambient temperature and should be good until the date printed on the package.


Are tortillas safe to eat after the date printed on them?

The date stamped on the package is the date that we can guarantee freshness of the product. If you choose to consume the product any time after that date, we ask that you use your best judgment based on the appearance, texture, taste, and smell.


How long can we keep the tortillas after opening the package?

It depends on the handling conditions the product was exposed to. If you are not going to consume the whole package after opening it, wash your hands, remove the tortillas you will need, and tightly close the package. The product should be good until the expiration date printed on the package.


What is the shelf life of Mission products?

The shelf life of Mission products varies depending on their formulation and storage conditions. The following is the typical shelf life of Mission products stored at ambient temperature (unopened package): Flour tortillas: 16 - 45 days. Carb Balance tortillas: 35 days. Wraps: 60 days. Corn tortillas: 45 days. High Lime corn tortillas: 11 days. Tortilla chips: 60 days. Tostadas: 60 days. Pork Rinds: 90 days. Cheddar Cheese Flavored Dip and Salsa con Queso: 9 months. Chunky salsas: 12 months. The date that is stamped on the package is the date that we can guarantee the freshness of the product. If you choose to consume the product any time after that date, we ask for you to use your best judgment.


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Heating and Storage


I bought a package of tortillas and they were in the refrigerated section at the store. Should I refrigerate them at home?

Yes. If the product was in the refrigerated section at the store, they have a refrigerated code date printed on the package. If the product is not kept in the refrigerator after purchase, it may grow mold before its expiration date, depending on humidity and other ambient factors.


Is it okay to freeze corn and flour tortillas?

Yes, it is okay to freeze tortillas. It is very important that you let them thaw in the refrigerator for a day or two before using them. Tortillas should not be thawed in the microwave.


How do I defrost tortillas?

Flour and corn tortillas should never be defrosted in the microwave. For optimum flavor and texture, let the tortillas defrost in the refrigerator for a day or two before using them.


Can I freeze wraps?

Yes, you can freeze wraps. We recommend for you to let them thaw a day or two before you are ready to use the product. Do not use the microwave to thaw the product.


How do I heat up a tortilla?

Tortillas may be heated on a skillet or electric griddle, on the grill, or in the microwave. For best results, heat tortillas on an ungreased skillet over medium-high heat for 10 to 15 seconds. Flip and heat for another 5 to 10 seconds. If you are using a microwave, place 4 to 6 tortillas between two damp paper towels. Microwave 30 to 45 seconds or until heated through. Wrap in a cloth or tortilla warmer until ready to serve.


I bought a package of tortillas and they were not refrigerated at the store. Should I refrigerate them at home?

Not necessarily. The tortillas will last at ambient temperature until the date printed on the package. If they are placed in the refrigerator until they are ready to be used, they will last longer. The shelf life in the refrigerator varies depending on the conditions the product was stored in prior to placing them in a refrigerated container.


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Carb Balance


How are the calories calculated for the Carb Balance products?

The calories are calculated using the general factors of 4, 4, and 9 calories per gram for protein, total carbohydrate (less the amount of non-digestible carbohydrates and sugar alcohols), and total fat, respectively, as described in USDA Handbook No. 74.


What is net carbs? What does it mean?

The Net Carbs is a calculated value that comes from a subtraction of the total fiber from the total carbohydrates.


How do I figure out net carbs and total carbs for the Mission Carb Balance tortillas?

You can calculate the number of Net Carb grams of the Carb Balance tortillas by looking at the information provided on a nutritional facts panel (Total Carbohydrates – Total Fiber = Net Carbs). The total carbs are as indicated on the back panel as total carbohydrates.


Why the recent packaging change with Low Carb tortillas?

We have recently made a change with all our Mission Carb Balance tortillas. The ingredients in the product formula remain the same as before. However, we changed the amount of ingredients used and had to update product packaging based on a new FDA regulation pertaining to how nutritional information in calculated.


What ingredient makes the high fiber for the Carb Balance tortilla?

The modified wheat starch is the ingredient that contributes to the high fiber content in the Carb Balance Tortillas.


How do you calculate calories?

Calories may be calculated in different ways. We recently transitioned calorie calculation from method A to B, and since these products contain a high level of fiber, the calorie value decreases significantly. A. CALORIES = FAT x 9 + PROTEIN x 4 + TOTAL CARB X 4 B. CALORIES = FAT x 9 + PROTEIN x 4 + (TOTAL CARB - TOTAL DIETARY FIBER) X 4 + SOLUBLE FIBER X 2


How did the net carbs change but the recipe is the same?

We have been producing this product for many years and we have processes in place to ensure we meet the nutritional values we declare. We have improved our production processes, we tighten our process parameter limits, increased our sample size and we sent a new set of samples to a recognized laboratory to test our products. We printed our new packaging based on the new laboratory results. Please rest assured that the nutritional information we are declaring is accurate.


Why are the total carbohydrates different from the net carbs?

The total carbohydrates include all types of carbohydrates like sugar, sugar alcohol, fiber and others. The net carbs do not include the carbs from the total fiber.


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Packaging


What does the date printed on the package mean?

This date is the last day we guarantee our products to meet our high standards for taste and quality.


Why is there a Scavenger packet in the tortillas?

The green packet inside Organic tortillas and Flatbread products is an oxygen absorber to help maintain the freshness of the product.


What does this information printed on the package mean: RC MAR 29 14 L1 03:42?

It is the code date we use to identify the plant that produced the product, the expiration date of the product, and the production line and time. This information helps us for traceability purposes.


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Corporate Sales


How can I order product for my restaurant, retail store, or business?

For a Retail Store, please contact Mission Foods Retail Group: 972-232-5205. For a Business, please contact Mission Foods Call Center: 214-583-5113. For a Restaurant, please contact Mission Foodservice Support Hotline: 1-800-443-7994 or go to their website at missionfoodservice.com/support/sales-locator/


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If you'd like to ask something more specific, contact us directly

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