frequently asked questions

YOU ASK, WE ANSWER

You'll find many of our most commonly asked questions here, but if you'd like to ask something more specific, contact us directly.

General


Can I get recipes by mail?

No, we are sorry, we currently do not have recipes available by mail.


Do you send out coupons?

Unfortunately, we do not have any coupons available to mail out. Periodically, coupons are distributed in select Sunday newspapers.


How do you calculate calories?

Calories may be calculated in different ways. We recently transitioned calorie calculation from method A to B, and since these products contain a high level of fiber, the calorie value decreases significantly. A. CALORIES = FAT x 9 + PROTEIN x 4 + TOTAL CARB X 4 B. CALORIES = FAT x 9 + PROTEIN x 4 + (TOTAL CARB - TOTAL DIETARY FIBER) X 4 + SOLUBLE FIBER X 2


How can I order product for my restaurant, retail store, or business?

For a Restaurant, please contact Mission Foodservice Support Hotline: 1-800-443-7994. For a Retail Store, please contact Mission Foods Retail Group: 972-232-5205. For a Business, please contact Mission Foods Call Center: 214-583-5113.


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Ingredients


Is there a potential for cross-contamination of corn products with wheat ingredients?

All Mission plants have strict food safety programs in place, including a very comprehensive Allergen Control Program.


Does Mission use Monosodium Glutamate (MSG) in their products?

There is MSG in the following products: Mission Cheddar Cheese Flavored Dip, Mission Salsa con Queso, and Mission Chicharrones.


Do any Mission products contain ingredients from animal sources?

The only products that are animal-derived are Mission® Cheddar Cheese Flavored Dip, Mission® Salsa con Queso, and Mission® Chicharrones.


What is the source of mono- and diglycerides listed on the ingredients of flour tortillas?

They are vegetable-based.


Are Mission products Vegan and Vegetarian?

We do not use any animal derived ingredients in any of our tortilla products, making them vegetarian and vegan friendly.


Are Mission products GMO?

We currently have both GMO and Non-GMO products. The labeling on the package will say Organic and state Non-GMO. If the product packaging does not say Organic or Non-GMO, then the product may be one of the GMO products.


Why does Mission use preservatives?

Preservatives help protect the flavor and the freshness of our products. We use only the minimum amount of preservatives necessary to deliver a quality product with the necessary shelf life.


Are Mission products gluten free?

Mission® corn products are produced with 100% corn masa flour; wheat ingredients are not added to the formulation. These products include corn tortillas, corn tortilla chips, taco shells, and tostadas. These products are produced in plants that also process wheat tortillas.


Does Mission use partially hydrogenated oils?

Partially hydrogenated oil is not used as a primary oil in the products manufactured by Mission. It may be present in some specialty formulas or as a subcomponent in an ingredient used in specific formulas. If partially hydrogenated oil is present in a formula, it will be declared as such in the ingredient statement. Mission flour tortillas declare 0g trans fats on the packaging and the ingredients list “hydrogenated oil”. Is it really 0g trans fats? Food manufacturers are allowed to list the amount of trans fat with less than 0.5 grams (½g) as 0 (zero) on the nutrition facts panel. As a result, consumers may see a few products that list 0 grams trans fat on the label, while the ingredient list will have “shortening”, “partially hydrogenated vegetable oil”, or “hydrogenated vegetable oil” listed. This means the food contains very small amounts (less than 0.5g) of trans fat per serving. (Reference: FDA FAQ). In order to produce wheat flour tortillas and wraps with 0 grams of trans fats, we at Mission® use a blend of fully hydrogenated soybean oil plus soybean oil, which allows us to label products with 0 grams of trans fats per serving.


Is there any wheat, rye, barley, or oats in corn tortillas?

No. Mission corn tortillas do not contain wheat, rye, barley, or oat ingredients.


Are wheat flour tortillas produced in the same lines as corn products?

No, our corn production lines are dedicated to corn products only. Wheat flour tortillas are produced on dedicated lines.


Is wheat used in any way to make the corn products?

There are no wheat ingredients or incidental wheat present in the products or on the lines that produce corn products.


Where can I find nutritional information for Mission products?

For nutrition facts and ingredients, please visit the Products page and click on the desired product for nutrition information.


Which products contain milk ingredients?

We have three products containing milk ingredients: Mission® Cheddar Cheese Flavored Dip, and Mission® Salsa con Queso.


Do any of your products contain any of the major eight allergen foods?

Yes. All wheat flour tortillas and wraps contain wheat. Mission® products do not contain any of the following ingredients: peanuts, crustacean, fish, or tree nuts. Ingredients for each product can be found on the Products page (click on desired product for nutrition information).


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Packaging


Is Mission packaging recyclable?

Yes, most packaging is recyclable. Most of the plastic bags used for Mission corn and flour tortillas and wraps are recyclable #4.


What does this information printed on the package mean: RC MAR 29 14 L1 03:42?

It is the code date we use to identify the plant that produced the product, the expiration date of the product, and the production line and time. This information helps us for traceability purposes.


What does the date printed on the package mean?

This date is the last day we guarantee our products to meet our high standards for taste and quality.


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Product


What is the difference between a wrap and a flour tortilla?

Wraps are a sandwich with a twist; they are typically larger than a regular flour tortilla and come in a variety of flavors. Good for appetizers and party snacks.


Are Mission products kosher?

Most of our products are kosher. Look for the kosher symbol on our packaging. The following products are kosher: Mission corn tortillas, Mission flour tortillas, Mission wraps, Mission taco shells, and Mission tortilla chips. The following products are not kosher: Mission Chicharrones, Mission salsas and dips, and taco shell dinner kits.


Is it possible for a food product to list the amount of trans fat as 0g on the Nutrition Fact panel if the ingredient list indicates that it contains "partially hydrogenated vegetable oil"?

Yes. Food manufacturers are allowed to list the amount of trans fat with less than 0.5 grams (½g) as 0 (zero) on the nutrition facts panel. As a result, consumers may see a few products that list 0 grams trans fat on the label, while the ingredient list will have “shortening”, “partially hydrogenated vegetable oil”, or “hydrogenated vegetable oil” listed. This means the food contains very small amounts (less than 0.5g) of trans fat per serving. (Reference: FDA FAQ).


Which products contain milk ingredients?

We have three products containing milk ingredients: Mission® Cheddar Cheese Flavored Dip, Mission® Salsa con Queso, and Mission® Guacamole Flavored Dip.


What is the difference between a burrito, soft taco, and fajita size tortilla?

The difference is only in the diameter. A burrito is approximately 10”, a soft taco is about 8,” and the fajita is about 6”.


What is the shelf life of Mission products?

The shelf life of Mission® products varies depending on their formulation and storage conditions. The following is the typical shelf life of Mission® products stored at ambient temperature (unopened package): Flour tortillas: 16 - 45 days*; Wraps: 60 days; Corn tortillas: 25 - 45 days*; Tortilla chips: 60 days; Taco shells: 180 days; Tostadas: 60 days; Chicharrones: 90 days; Cheddar Cheese Flavored Dip and Salsa con Queso: 9 months; Chunky salsas: 12 months; Guacamole Flavored Dip: 15 months. * For selected markets, the product is kept refrigerated at all times. Under these conditions, the shelf life of flour and corn tortillas is 60 - 90 days.


How long can tortillas be kept at ambient temperature after I buy them?

The tortillas can be left at ambient temperature and should be good until the date printed on the package.


I bought a package of tortillas and they were not refrigerated at the store. Should I refrigerate them at home?

Not necessarily. The tortillas will last at ambient temperature until the date printed on the package. If they are placed in the refrigerator until they are ready to be used, they will last longer. The shelf life in the refrigerator varies depending on the conditions the product was stored in prior to placing them in a refrigerated container.


I bought a package of tortillas and they were in the refrigerated section at the store. Should I refrigerate them at home?

Yes. If the product was in the refrigerated section at the store, they have a refrigerated code date printed on the package. If the product is not kept in the refrigerator after purchase, it may grow mold before its expiration date, depending on humidity and other ambient factors.


How long can we keep the tortillas after opening the package?

It depends on the handling conditions the product was exposed to. If you are not going to consume the whole package after opening it, wash your hands, remove the tortillas you will need, and tightly close the package. The product should be good until the expiration date printed on the package.


What happens to tortillas after their shelf life has expired?

They may grow mold and become dry.


Is it okay to freeze corn tortillas?

Yes, it is okay to freeze corn tortillas. It is very important that you let them thaw in the refrigerator for a day or two before using them. Corn tortillas should not be thawed in the microwave.


Is it okay to freeze flour tortillas?

Yes, it is okay to freeze flour tortillas. It is very important that you let them thaw in the refrigerator for a day or two before using them. Flour tortillas should not be thawed in the microwave.


Are tortillas safe to eat after the date printed on them?

The date stamped on the package is the date that we can guarantee freshness of the product. If you choose to consume the product any time after that date we ask that you use your best judgment based on the appearance, texture, taste, and smell.


Why is there a Scavenger packet in the tortillas?

The green packet inside Organic tortillas is an oxygen absorber to maintain freshness of the product.


How do you heat up a tortilla?

Tortillas may be heated on a skillet or electric griddle, on the grill, or in the microwave. For best results, heat tortillas on an ungreased skillet over medium-high heat for 10 to 15 seconds. Flip and heat for another 5 to 10 seconds. If you're using a microwave, place 4 to 6 tortillas between two damp paper towels. Microwave 30 to 45 seconds or until heated through. Wrap in a cloth or tortilla warmer until ready to serve.


Why the recent packaging change with Low Carb tortillas?

We have recently made a change with all our Mission Carb Balance tortillas. The ingredients in the product formula remain the same as before. However, we changed the amount of ingredients used and had to update product packaging based on a new FDA regulation pertaining to how nutritional information in calculated.


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We are here to help

If you'd like to ask something more specific, contact us directly

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